Dental Patient Coordinator

Key Competencies

• Welcoming/greeting patients with a welcoming, professional, and polished demeanor
• Checking-in patients to ensure they have all the necessary information in the patient management software
• Collecting co-payments
• Checking-out patients
• Closing out and ensuring that registers are balanced daily
• Able to multi-task and skillfully manage priorities under pressure
• Scheduling patients
• Calling to confirm appointments
• Escalating issues to Office Manager

Requirements

• Must be present by 7:45 am as clinic opens at 8:00am
• Must be reliable
• Flexibility to be accessible before and after hours based on business need
• Passing of satisfactory credit check
• HS Diploma or higher
• Able to work in fast paced work environment and under pressure
• Able to balance registers
• Strong communication skills
• Must exhibit ethical conduct & confidentiality
• High attention to detail and accuracy
• Strong computer skills, Eaglesoft and/or Denticon knowledge is a plus
• Outstanding organization skills
• Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities
• Dental front desk experience is preferred, but not required