Dental Office Receptionist/ Treatment Coordinator

Be the Face of Exceptional Care – an experienced, patient‑focused Dental Receptionist / Treatment Coordinator is needed to join the team in Port Jefferson Station, NY. This front‑desk role goes beyond answering phones and scheduling; the ideal candidate understands the dental patient journey, helps patients grasp recommended treatment, navigates insurance benefits and financial arrangements, schedules care, and follows through on treatment plans.

Pay

$20‑22 per hour, based on experience

Schedule

Full‑Time, consistent Monday‑Friday schedule:

• Monday & Wednesday: 9 AM – 6 PM
• Tuesday & Thursday: 8 AM – 5 PM
• Friday: 9 AM – 5 PM

Benefits

• Medical, dental, vision, 401(k), life insurance, and disability coverage
• 3 weeks PTO plus paid holidays
• Modern dental practice with eight operatories, digital charting, and Denticon
• Opportunity to expand front‑office and treatment coordination experience
• Collaborative environment working closely with providers and the clinical team

Your Role

• Welcome patients, manage check‑in/check‑out, answer phones, and provide a professional, friendly front‑office experience
• Schedule and confirm appointments while maintaining productive provider schedules and efficient patient flow
• Maintain accurate patient records, process payments, and support insurance verification and administrative needs
• Work with providers to prepare and present treatment plans, financial estimates, and insurance benefits
• Help patients understand treatment recommendations, financial responsibilities, and payment arrangements
• Schedule accepted treatment and follow up with patients on pending or incomplete treatment plans
• Assist with insurance pre‑authorizations and treatment‑related paperwork
• Collaborate with the clinical team to keep the office organized, productive, and focused on an excellent patient experience
• Utilize Denticon and other office technology while maintaining HIPAA and patient confidentiality standards

What We’re Looking For

• 1+ year of dental office experience required; 2+ years preferred
• Dental front‑desk, receptionist, or treatment coordination experience preferred
• Knowledge of dental terminology, procedures, and dental insurance
• Comfort discussing treatment plans, financial estimates, insurance benefits, and patient responsibility
• Dental software experience required; Denticon experience is a plus
• Strong communication, organization, and customer service skills
• Professional, dependable, detail‑oriented, and able to multitask in a busy dental office
• High school diploma or GED required