Dental Office Manager (Park West)

About the Role

Dental Dreams in Park West, PA seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role includes assisting and covering front desk staff, fulfilling scheduling requirements, and providing necessary support to Dental Assistants and Dentists.

Dental Dreams is a dynamic, growing company with offices across multiple states. Our mission is to provide high-quality dental services in first-class facilities, hiring only the most qualified dentists and staff committed to superior patient care. More than 94% of our patients say they recommend us to family and friends.

We pride ourselves on observing all CDC and industry guidelines, securing recommended PPE, and implementing protocols to safeguard our patients and staff.

Responsibilities

• Supervise all front and back-office staff; cover those roles if necessary
• Maintain a patient-centric disposition and foster a culture of service
• Handle hiring and training of support staff, performance management, and annual reviews
• Accurately verify dental benefits and manage check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Oversee patient scheduling per goals
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Requirements

• Managerial and Dental Assistant experience
• Track record of providing outstanding customer service
• Ability to work in a fast-paced, hands-on environment

Preferred Qualifications

• Dental practice management experience
• Bilingual
• Knowledge of ADP Workforce, Dentrix, and/or Eaglesoft

Benefits

• Competitive compensation
• Medical & Vision Insurance
• Free dental treatment at our locations
• 13 days of PTO
• 401K

Office Managers are eligible for up to $18,000 yearly in bonus potential.