Dental Office Manager

About the role

As a Dental Office Manager, you’ll play a key role in creating an exceptional experience for our patients while helping your team and practice thrive. You’ll lead the day-to-day operations of the office, support team performance, and partner with the doctor and clinical team to create a positive, productive practice environment. At Smile Brands, we believe Smiles For Everyone® starts with taking care of the people who make those smiles possible.

Responsibilities

• Lead the day-to-day operations of the dental practice, ensuring the office runs efficiently and delivers an exceptional patient experience.
• Partner with the dentist and clinical team to support practice goals, patient care and overall practice growth.
• Lead, coach and develop the office team, creating a culture of collaboration, accountability and engagement.
• Oversee patient scheduling and help ensure the practice is operating at its full potential.
• Monitor practice performance, including production, collections and accounts receivable, and identify opportunities for improvement.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Help create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
• Ensure the practice follows company policies, regulatory requirements and applicable dental compliance standards.
• Monitor equipment and facility needs and coordinate maintenance when necessary.
• Recognize opportunities to improve the patient and team experience and turn ideas into action.

Requirements

• 1+ year of experience managing or leading a dental office preferred.
• Experience leading, coaching or developing a team.
• Knowledge of dental terminology and the day-to-day operations of a dental practice.
• Strong communication and interpersonal skills.
• A patient-first mindset and commitment to creating an exceptional experience.
• Ability to prioritize, problem-solve and make decisions in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Comfort working with practice performance, scheduling and financial metrics.
• A positive, collaborative leadership style.

Qualifications

We’re looking for a leader who is people-focused, accountable and motivated by results. You know how to create a great patient experience, bring a team together and keep a busy dental practice moving forward. If you’re ready to take the next step in your dental leadership career, we’d love to meet you.

Pay

$64,000 - $73,000 per year

Schedule

• Monday/Friday: 8am-5pm
• Tuesday: 9am-7pm
• Thursday: 10am-8pm
• Wednesday: 8am-2pm

Benefits

Benefits are determined by employment status/hours worked and include:

• Paid time off (PTO)
• Health, dental, and vision insurance
• Health savings account
• Telemedicine
• Flexible spending accounts
• Life insurance
• Disability insurance
• Employee discount programs
• Pet insurance
• 401k plan

About Us

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.