Dental Office Manager
Proforma Health · Des Moines, IA · 2 mo ago
HealthcareFull-time
About the role
We are seeking a full-time Operations Manager to lead all office operations, support clinical teams, and enhance patient experience.
Responsibilities
- Provide exceptional patient service with compassion, adhering to policies, regulations, and standards
- Hire, develop, manage, and retain staff
- Consult with patients on treatment options, verify insurance, and ensure collections
- Review business results, manage profit and loss, and develop strategies to boost profitability
- Lead daily team huddles to align expectations and optimize performance
- Perform additional duties as needed
Requirements
- Minimum one year of managing a team
- High school diploma or equivalent; college degree preferred
Skills
- People-centric leadership, motivating and inspiring teams
- Strong communication and interpersonal abilities to connect with diverse patients
- Analytical thinking with data-driven decision making
Benefits
- Competitive salary with incentives
- Comprehensive benefits package including health, dental, vision, paid time off, and 401(k) match
- Career growth opportunities
- Supportive, collaborative culture and ongoing training