Dental Office Manager
About the role
We are looking for an experienced, highly capable Office Manager to take ownership of the day-to-day operations of a high-production dental practice focused on esthetics, surgical dentistry, dental implants, and full-mouth rehabilitation. This is a leadership position. We are looking for someone who is confident taking charge, managing a team, holding staff accountable, communicating directly with patients, and overseeing the financial and operational performance of the practice.
Responsibilities
The Office Manager will be responsible for leading the entire administrative team and ensuring that the office operates efficiently, professionally, and at a high level. You will be expected to take ownership of the office, identify problems, make decisions, implement solutions, and hold the team accountable.
Leadership & Staff Management
- Lead, supervise, and manage the entire office staff
- Establish clear expectations and hold team members accountable
- Manage scheduling, staffing, workflow, and daily office operations
- Address staff performance issues and resolve conflicts
- Train and develop team members
- Create a culture of professionalism, urgency, accountability, and patient service
- Take charge when problems arise rather than waiting for someone else to solve them
Patient Relations
- Handle complex patient concerns and complaints professionally
- Communicate confidently with