Dental Office Manager
About the role
We are seeking an experienced Dental Office Manager to join our rapidly expanding company, offering excellent career growth, exceptional compensation, bonus structure, and benefits. The Office Manager at Children's Dental FunZone will oversee all clinical and non-clinical aspects of day-to-day operations, including fostering a positive office culture, ensuring an excellent patient experience, and driving case acceptance and revenue growth. You will provide leadership to your office team while collaborating with our experienced Doctors and Regional Manager to support the success of your office.
Picture yourself working in a fun, rapidly growing pediatric dental office where you are guaranteed a unique experience. We launched Children’s Dental FunZone in 2002 with a simple mission: we treat your kids as our own. Our founding core values of Integrity, Excellent Customer Service, Accountability, and Teamwork remain central to how we serve both patients and employees.
Responsibilities
- Oversee daily operations of the dental office, including scheduling, billing, and patient care
- Develop and implement office policies and procedures to ensure efficiency
- Present financial treatment plans and secure case acceptance
- Meet monthly production and collection goals
- Increase revenue each year and control costs to meet monthly budgets
- Boost morale, motivation, and team-building activities for staff
- Oversee daily office activities and provide direction and guidance for the team
- Collaborate with dentists and other healthcare professionals to provide the best possible care for patients
- Respond to patient concerns and issues to influence patient satisfaction
- Oversee staff scheduling and coverage
Requirements
- Minimum 3 years of dental office management experience or 5 years of Treatment Coordinating experience
- Must love working with children
- Thorough knowledge of dental billing, insurance PPO/HMO plans, and Denti-cal
- Knowledge of OSHA and HIPAA Compliance Standards
- Advanced knowledge and use of dental terminology
- Excellent customer service skills and strong attention to detail
- Excellent interpersonal, oral, and written communication skills
- Familiar with financing such as CareCredit
- Familiar with electronic billing
- Knowledge of Dentrix Ascend is a plus
- Ability to work in a fast-paced environment
- Clean, neat professional appearance
- Must be available to work some Saturdays
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Account
- 401K Retirement Plan
- Employee Discounts and Perks
- Vacation and Sick pay
- Endless opportunities to grow within the Company
- Monthly Bonuses
- Employee Referral Incentive Program
Pay
$85,000–$95,000 per year, plus bonuses
Schedule
- Full-time: Monday–Friday, 8:00 AM–5:00 PM
- Saturdays, 8:00 AM–2:00 PM (as needed)
About Children's Dental FunZone
Welcome to Children’s Dental FunZone, where your child’s dental visit can be fun! With iPads in the waiting room, awesome prizes, and movies to watch throughout treatment, our patients can’t wait to come back for their next visit. Our staff is specially trained to treat infants, children, teenagers, and special needs patients with the care they deserve. We also provide sedation dentistry to give your child the most comfortable experience possible. To make care more affordable, we accept all private insurance, Denti-Cal, and provide financial assistance with zero-interest payment plans. Our goal is to help your child achieve a healthy smile and remain cavity-free from their first birthday through adolescence.