Dental Office Manager

About the role

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives. Aspen Dental‑branded practices are independently owned and operated by licensed dentists and receive non‑clinical business support services from Aspen Dental Management, Inc., a dental support organization. Job Type: Full-Time.

Responsibilities

• Lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients.
• Participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within the organization.
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage and retain the office staff.
• Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection to ensure high quality of care.
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
• Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance.
• Perform additional tasks as required