Dental Office Manager
Aspen Dental · Akron, OH · 1 mo ago
Healthcare$52k–$60k/yrFull-time
About the role
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives.
Pay
Salary: $52,000 - $60,000 per year + monthly and quarterly incentive earnings.
Benefits
- Paid time off
- Health, dental, and vision insurance
- 401(k) savings plan with company match
- Career development and growth opportunities
- Fun and supportive culture that encourages collaboration and innovation
- Free continuous learning through TAG U
Responsibilities
- Lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients.
- Participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within the organization.
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Hire, develop, manage and retain the office staff.
- Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection to ensure high quality of care.
- Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
- Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance.
- Perform additional tasks as required.
Qualifications
- Minimum of one year of managing a team of direct reports.
- High school diploma or equivalent; college degree is preferred.
- A people‑centric leader who motivates and inspires others.
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
- Demonstrate analytical thinking; place a premium on leveraging data.