Jobs · Healthcare · Ohio

Dental Office Manager

Aspen Dental · Akron, OH · 1 mo ago
Healthcare$52k–$60k/yrFull-time

About the role

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives.

Pay

Salary: $52,000 - $60,000 per year + monthly and quarterly incentive earnings.

Benefits

  • Paid time off
  • Health, dental, and vision insurance
  • 401(k) savings plan with company match
  • Career development and growth opportunities
  • Fun and supportive culture that encourages collaboration and innovation
  • Free continuous learning through TAG U

Responsibilities

  • Lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients.
  • Participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within the organization.
  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Hire, develop, manage and retain the office staff.
  • Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection to ensure high quality of care.
  • Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
  • Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance.
  • Perform additional tasks as required.

Qualifications

  • Minimum of one year of managing a team of direct reports.
  • High school diploma or equivalent; college degree is preferred.
  • A people‑centric leader who motivates and inspires others.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking; place a premium on leveraging data.

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