Dental Office Assistant

About the role

Savannah Quarters Dental Care is seeking a Business Assistant to join their team. Heartland Dental, the largest dental support organization, offers exceptional lifetime care through its supported dental offices and fosters a strong team-building culture.

Responsibilities

• Greet and welcome patients to create a positive first impression
• Manage front office duties such as answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with providers and the team to implement Heartland Dental systems to optimize office potential

Requirements

The successful candidate will bring a passion for helping the team provide the best patient care to the communities they serve. Regular HIPAA training will be provided, and the individual must protect PHI and maintain data safeguards.

Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Minimum 1+ years of experience in a dental or medical setting
• Minimum 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Skills

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front-loaded education and training, providing opportunities to develop to full potential
• Opportunity to be part of a secure, industry-leading company with 20+ years of experience offering a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About Savannah Quarters Dental Care

Savannah Quarters Dental Care is a 9-person team that thrives on collaboration, communication, and community. The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Able to lift up to 15 pounds at times
• Able to attend virtual training sessions (or in-person) periodically throughout the year

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each supported doctor retains clinical autonomy and works towards delivering the highest quality dental care and experiences to the communities they serve.