Dental Network Support Associate IV

About the role

You will work directly with contracted providers to help resolve issues, assess and negotiate provider fee schedules, and attempt to reverse termination requests. You will work in a variety of different systems and partner with other network team members. You will also work on different projects related to our dental network providers.

Responsibilities

• Assess and analyze provider fee schedules
• Leverage available data to negotiate mutually beneficial fee schedule increases with providers
• Research and resolve a variety of provider issues
• Grow knowledge base of Network strategy
• Work on a variety of projects
• Be accountable for meeting contractual and procedural turnaround times
• Provide outstanding customer service to providers and internal partners

Requirements

• Bachelor’s Degree or equivalent work experience
• 3+ years of dental insurance industry experience
• Proficiency in MS Office Suite, specifically Word/Excel/PPT
• Excellent written and verbal communication skills
• The ability to accelerate impact and drive results
• Excellent decision making and communication skills
• Demonstrated intellectual curiosity
• Initiative and are willing to improve existing processes

Qualifications

• Motivated to provide best in class customer service to all DHMO and PPO dentists
• Able to meet productivity requirements as established by the role

Skills

• Self-driven and focused on delivering exceptional results

Benefits

“People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” are integral to our team culture.

Pay

$49,260.00 - $73,890.00

Schedule

This is a remote role. 0-10% Travel - Travel to/from regional offices as needed for project work/team meetings.