Dental Hygienist, Contract Service Specialist II (NCS) - Baltimore City Health Department

About the role

The incumbent in this role provides preventive, restorative, and periodontal dental care services to adult and pediatric patients, with a focus on improving access to oral healthcare for low-income, uninsured, and underserved populations. Supports the health department’s mission to reduce the prevalence of dental disease and untreated dental decay through high-quality clinical care, patient education, and preventive interventions. Participates in community outreach and oral health promotion activities to increase awareness of available services and advance community oral health outcomes.

Responsibilities

• Provides diagnostic, preventive, and periodontal dental hygiene services in accordance with established clinical standards and protocols.
• Collaborates with dental and medical providers to coordinate and support continuity of patient care.
• Delivers oral health education and preventive counseling to patients, community partners, and outreach program participants.
• Provides preventive dental services and oral health education at designated off-site locations in compliance with the Public Health Dental Hygiene Act and applicable regulations.
• Assists with the implementation, monitoring, and evaluation of the Dental Quality Management Program, including activities related to the Ryan White Program.
• Serves as a resource for patient referrals and facilitates access to available clinic services.
• Contributes to the development, implementation, and revision of clinical and program protocols within the organization's scope of services.
• Maintains accurate and timely documentation of patient care, outreach activities, and quality improvement initiatives.

Requirements

• Education: Bachelor of Science (B.S.) or associate's degree (A.A.) in Dental Hygiene.
• Certification from an accredited Dental Hygiene program.
• Have two (2) years of clinical or private practice experience.

Qualifications

• Knowledge of the fundamentals and techniques of dental hygiene.
• Knowledge of dental terminology and charting.
• Knowledge of the techniques for taking digital oral radiographs.
• Knowledge of infection control practices in dental settings.
• Ability to cooperatively interact with dentists and dental assistants.
• Ability to prepare and maintain an electronic dental record.
• Ability to communicate with patients of diverse cultural groups.

Skills

• Ability to work effectively in a team environment.
• Strong organizational and time management skills.
• Excellent interpersonal and communication skills.

Benefits

The City of Baltimore offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.

Pay

The salary range for this position is $15.00 - $116.00 hourly.

Schedule

The schedule for this position is flexible and may vary based on department needs.