Dental Front Office Coordinator
Advocacy Wisconsin, LLC · St Louis, MO · 2 mo ago
On-siteHealthcareFull-time
Key Responsibilities
- Greet and assist patients in person and over the phone with a friendly and professional demeanor
- Schedule and confirm appointments to maximize provider productivity while accommodating patient needs
- Cookinate and maintain the daily and long-term schedule of all providers, including dentists and hygienists
- Contact patients to confirm appointments, follow up on cancellations, and fill open slots to prevent schedule gaps
- Verify insurance benefits prior to appointments and communicate coverage details to patients as needed
- Cookordinate referrals to specialists and follow up on patient treatment plans
- Communicate effectively with clinical staff to ensure smooth patient flow and minimize wait times
- Prep charts for patient's appointment
- Maintain accurate patient records and ensure proper documentation in practice management software
- Collect and process payments, co-pays, and patient balances as needed
Requirements
- A high school diploma or equivalent
- Two years of dental office experience
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to multitask in a fast-paced environment while maintaining attention to detail
Benefits
- Competitive pay based on experience
- Health and dental insurance options
- Paid time off and holidays
- 401(k) plan (if applicable)
- Opportunities for continuing education and professional development
- A supportive and team-oriented work environment