Dental Front Office

About the role

Dental Care of Canby is growing its front office team. The successful candidate will work in a supportive and collaborative environment that prioritizes patient care.

Responsibilities

• Greet and welcome patients to create a positive first impression
• Manage front office duties such as answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Requirements

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
• Required Experience: 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, Dentrix or other dental software experience
• Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

Qualifications

• Ability to perform essential duties satisfactorily with or without reasonable accommodation

Skills

• Excellent communication and organizational skills
• Experience with insurance billing and accounts receivable
• Knowledge of Dentrix or other dental software

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Pay

Not specified

Schedule

Not specified

Benefits

• Health insurance
• Retail savings plans
• Six paid holidays
• PTO (paid time off)
• Front loaded education and training
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay