Dental Front Desk

About the role

At The Dentists' Office, we're proud to serve our neighbors with high-quality, compassionate dental care—and we're looking for a warm, customer-focused Front Desk Team Member who shares that same small-town heart. For over 20 years, our providers have proudly served Fallon, Fernley, and the surrounding Northern Nevada communities, eliminating the need for local families to travel long distances for world-class dental care. We bring a full spectrum of elite dental specialties entirely under one roof—including advanced general care, same-day digital crowns, oral surgery, and exclusive hometown orthodontics. We believe that exceptional patient care begins with helpful, technically competent, and highly supported team members. By joining our growing family, you aren't just taking a clinical seat; you are becoming a trusted, familiar face in a close-knit community. You will play a vital role in delivering premium healthcare right where it is needed most, helping our patients smile with absolute confidence, and ensuring that our 20-year legacy of compassionate, hometown care continues to thrive for generations to come.

The Dentists' Office is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry. Mission: To give people something to smile about, today, and tomorrow. Vision: Changing lives, changing dentistry. Core Values: Caring, Creative, Credible, Commitment.

Responsibilities

• Greet and check in arriving patients with warmth, professionalism, and genuine care.
• Answer multi-line phone systems with ease, verify patient details, and assist with scheduling appointments efficiently.
• Maintain an organized front office area, securely handle electronic patient records, and assist with general administrative duties.
• Partner closely with clinical staff and doctors to maintain a smooth daily schedule and a positive office environment.

Qualifications

• No prior dental experience needed; 1–3 years of customer service experience (retail, hospitality, or administrative) preferred, but fully willing to train candidates eager to build a dental career.
• Comfortable navigating multi-line phone systems, computer software, and detailed patient communications with strong attention to detail.
• Strong work ethic, willingness to learn, excellent communication skills, and a team-first mindset.
• This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly follow all CDC, OSHA, and ADA guidelines to keep our team and patients safe.

Benefits

• Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.
• Comprehensive Medical (choose from 5 tailored plan options), Dental, and Vision insurance.
• 401(k) with Company Match, plus practice-paid Life Insurance, Short-Term, and Long-Term Disability coverage.
• Free Team Member Assistance Program (EAP) for you and your household.
• Dedicated Service & Achievement Recognition Programs, team dental service discounts, and corporate cell phone plan savings.
• Comprehensive hands-on training and clear opportunities for professional advancement across our growing practice network.

Pay

$17.00 – $18.00 per hour (DOE).

Schedule

Regular, full-time schedule designed to support work/life balance.