Dental Clinic Supervisor
Community Health Centers of America is seeking a compassionate, organized and knowledgeable Dental Clinic Supervisor to join their dental clinic team in Sacramento. We are a non-profit organization dedicated to providing top-tier care for every member of our community. Learn more at www.chcahealth.org.
About the Role
The Dental Supervisor will oversee the day-to-day operations of the dental team, ensuring smooth clinic workflows, compliance with relevant standards, and high-quality patient care. Working under the supervision of the Dental Office Manager, the Dental Supervisor will function as a key leader in the dental department, supporting staff, addressing operational challenges, and fostering a collaborative work environment. This role requires diligence, strong organizational skills, and effective communication to ensure seamless coordination between team members and the Dental Office Manager.
Responsibilities
Team Leadership and Coordination
- Supervise dental assistants and other clinical support staff to ensure efficient clinic operations.
- Manage daily team schedules, assignments, and clinic flow to meet productivity goals and patient care standards.
- Conduct regular team meetings to communicate updates, reinforce policies, and address staff concerns.
- Provide mentorship, training, and support to team members to promote professional growth and performance improvement.
Operational Oversight
- Monitor and maintain clinic compliance with FQHC standards, including HRSA guidelines, infection control protocols, and OSHA regulations.
- Oversee the inventory and ordering of dental supplies and equipment, ensuring the clinic remains fully stocked and operational.
- Assist in developing and implementing standard operating procedures (SOPs) to enhance efficiency and consistency.
- Work closely with the Dental Office Manager to address workflow challenges and implement corrective actions as needed.
Patient Care and Experience
- Ensure the dental team delivers compassionate, high-quality care to all patients.
- Address patient concerns or complaints professionally, escalating issues to the Dental Office Manager when necessary.
- Promote adherence to patient care protocols and ensure the proper use of the electronic dental records system (e.g., EDR).
Administrative Responsibilities
- Assist in the onboarding and orientation of new dental team members.
- Perform periodic evaluations of team members and provide constructive feedback.
- Collaborate with the Dental Office Manager to track clinic performance metrics, such as patient volumes and productivity rates.
- Participate in audits and compliance reviews as required by FQHC regulations.
Qualifications
- Minimum of 3 years of experience in a dental office setting, preferably in an FQHC or community health center
- Previous supervisory or team lead experience
- Strong leadership and team management skills with the ability to motivate and guide staff
- Excellent organizational and problem-solving abilities
- Exceptional communication skills, both verbal and written
- Proficiency with electronic dental record systems and basic office software (e.g., Microsoft Office Suite)
- In-depth knowledge of dental clinic operations, infection control protocols, and regulatory requirements
- High school diploma or GED required; college degree in a related field preferred
- Certification in dental assisting or another relevant credential required
- Familiarity with HRSA compliance standards and FQHC workflows preferred
Key Attributes for Success
- Strong attention to detail and commitment to maintaining compliance standards
- Ability to foster a culture of collaboration, respect, and accountability among team members
- Commitment to the mission of delivering high-quality dental care to underserved populations
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location
In person