Dental Cash Posting Specialist

Dentologie is redefining dentistry with a modern, tech-driven approach and a culture rooted in Professionalism, Personality, and Positivity—creating an exceptional experience for both patients and employees.

About the role

The Cash Posting Specialist is responsible for the accurate and timely posting of insurance payments within the practice management system. This role plays an important part in maintaining accurate account balances, supporting cash reconciliation, and ensuring payments are appropriately reflected on patient accounts. The Cash Posting Specialist will be expected to meet established quality and productivity standards, independently balance their posting activity on a daily basis, and identify and resolve routine discrepancies encountered during the posting process. Training and support will be provided as the individual develops proficiency and independence within the role.

Responsibilities

• Accurately and timely post insurance payments, adjustments, and related transactions within the practice management system.
• Meet established cash posting quality and productivity expectations.
• Reconcile and balance assigned cash posting activity daily, researching and resolving discrepancies as appropriate.
• Develop the ability to independently identify and resolve routine balancing issues while escalating complex discrepancies when necessary.
• Apply appropriate contractual or other routine adjustments encountered during the cash posting process in accordance with established guidelines.
• Identify payment or account discrepancies requiring additional research or follow-up and route them appropriately.
• Maintain accurate documentation of posting and reconciliation activity.
• Support invoice-related workflows associated with cash posting as processes are developed and implemented.
• Follow established RCM policies, procedures, and internal controls related to cash handling, payment posting, and reconciliation.
• Collaborate with other members of the RCM team to resolve payment allocation, account balance, and reconciliation issues.
• Assist with additional cash posting or reconciliation-related functions as operational needs evolve.

Requirements

• Minimum 2 years of experience posting dental insurance payments, including EFT/ERA and EOB payment posting required.
• Minimum 1 year of reconciling daily insurance deposits to posted payments and researching discrepancies when deposits, remits, or ledger postings do not balance required.
• Minimum 1 year of dental, healthcare, or accounts receivable experience required.
• Experience with dental or healthcare practice management systems preferred.
• Strong attention to detail and commitment to accuracy.
• Strong organizational and analytical skills.
• Ability to identify discrepancies, research issues, and follow transactions through resolution.
• Ability to work independently while recognizing when escalation or additional support is appropriate.
• Comfortable working in a fast-paced, growth-focused environment.

Qualifications

• Experience with Dentrix Ascend or similar dental practice management systems (bonus).
• Experience within a multi-location DSO or centralized RCM environment (bonus).

Benefits

• 401k
• Medical, Dental, and Vision Insurance
• Free Dental coverage for employees
• Employer-paid Life and Disability insurance
• $50/month for mass transit or parking expenses
• Flexible spending accounts
• Paid holidays, personal, and sick time

Pay

$23/hr

Schedule

Monday–Friday (CST): start between 7:00 AM – 9:00 AM, end between 3:30 PM – 5:30 PM. Remote work option available for applicants residing in IL, WA, GA, TN, or OH only.