Dental Billing & A/R Specialist

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Company parties
• Donation matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Parental leave
• Training & development
• Tuition assistance
• Wellness resources

  About the role

  Babylon Dental Care is a privately owned practice that focuses on general, specialty dental services, and Sleep/Airway Disorder treatments. They are currently seeking a Dental Billing & A/R Specialist to join their team. The role is located at their Gateway Plaza location in Patchogue, NY.

  Responsibilities

  • Review A/R reports monthly for all accounts (private pay and insurance) for accuracy.
  • Follow up with patients and/or adjust A/R accounts as needed to rectify accounts.
  • Refer any insurance issues on the A/R to the billing team.
  • Approach billing department team with any questions about balances after insurance pays claim(s); make necessary notes to account.
  • Review balances sent from billing department after they enter mail and EBT payments daily; research to ascertain if appropriate to send statement to patient/guarantor and send if appropriate.
  • Send accurate billing statements every thirty (30) days to all patients with balances. Clarify in communication if we are still waiting on Insurance payments.
  • Start contacting all patients, via phone, with outstanding balances of more than forty-five (45) old; continue contacting at regular intervals and maintain detailed records of all such contact attempts.
  • Enter notes in patient account about any issues.
  • When all reasonable collection attempts have failed, refer accounts to our collections attorney as needed (approval of Practice Administrator and/or COO required).
  • Process and enter payments into patient ledger when collected as the result of collection call.
  • Produce report for next-day patients with balances and put explanation of balance in patient’s appointment. Communicate with Patient Coordinator so they have an understanding of the prior balance, offer support so they can assist in final collection effort.
  • Accept and resolve all calls from patients regarding billing questions.
  • Check e-mails frequently to maintain communication with patients and teams.
  • Review refund requests sent by staff; approve in conjunction with Financial Team (or an Administrator)
  • Work collaboratively with the entire practice to meet or exceed monthly goals so all can receive their check exercise bonus!
  • Understand and navigate ledger items when appropriate.
  • Be available and willing to mentor other Front Desk team members on respectful ways to communicate financial concerns with patients, as needed.
  • Participate and collaborate every other week with Admin group on Huddle calls to better develop our service in this department.

  Requirements

  • Minimal Qualifications:
  • Review A/R reports monthly for all accounts (private pay and insurance) for accuracy.
  • Follow up with patients and/or adjust A/R accounts as needed to rectify accounts.
  • Refer any insurance issues on the A/R to the billing team.
  • Approach billing department team with any questions about balances after insurance pays claim(s); make necessary notes to account.
  • Review balances sent from billing department after they enter mail and EBT payments daily; research to ascertain if appropriate to send statement to patient/guarantor and send if appropriate.
  • Send accurate billing statements every thirty (30) days to all patients with balances. Clarify in communication if we are still waiting on Insurance payments.
  • Start contacting all patients, via phone, with outstanding balances of more than forty-five (45) old; continue contacting at regular intervals and maintain detailed records of all such contact attempts.
  • Enter notes in patient account about any issues.
  • When all reasonable collection attempts have failed, refer accounts to our collections attorney as needed (approval of Practice Administrator and/or COO required).
  • Process and enter payments into patient ledger when collected as the result of collection call.
  • Produce report for next-day patients with balances and put explanation of balance in patient’s appointment. Communicate with Patient Coordinator so they have an understanding of the prior balance, offer support so they can assist in final collection effort.
  • Accept and resolve all calls from patients regarding billing questions.
  • Check e-mails frequently to maintain communication with patients and teams.
  • Review refund requests sent by staff; approve in conjunction with Financial Team (or an Administrator)
  • Work collaboratively with the entire practice to meet or exceed monthly goals so all can receive their check exercise bonus!
  • Understand and navigate ledger items when appropriate.
  • Be available and willing to mentor other Front Desk team members on respectful ways to communicate financial concerns with patients, as needed.
  • Participate and collaborate every other week with Admin group on Huddle calls to better develop our service in this department.

  Qualifications

  • Minimal Qualifications:
  • High school or equivalent (Required).
  • College degree preferred.

  Compensation

  Competitive Compensation: Earn $27 to $30 per hour, reflective of your skills and dedication.

  Benefits

  • Paid holidays
  • Personal time off
  • Sick time (as per NYS law)
  • Health insurance options available
  • $2500 dental credit for your own dental needs within the Practices
  • 401K with employer match
  • Monthly team bonus opportunities are extended
  • Most benefits start after your probationary period of 90 days
  • You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.

  Opportunities for Advancement

  We offer continuous training, leadership development, and mentorship to help you grow in a supportive environment that values innovation and hard work.

  Family Oriented Workplace

  We believe in creating a work environment where employees can thrive both personally and professionally. We strive to create a family-like atmosphere where employees feel supported and valued.

  Health Benefits

  We offer comprehensive health insurance options to ensure that our employees and their families have access to the healthcare they need.

  401K

  We offer a 401K plan with employer match to help our employees save for their future retirement.

  Full-Time and Part-Time Positions

  We offer both full-time and part-time positions to accommodate different schedules and lifestyles.

  Opportunities for Advancement

  We believe in investing in our employees' careers and providing opportunities for advancement within the organization.

  Family Oriented Workplace

  We believe in creating a work environment where employees can thrive both personally and professionally. We strive to create a family-like atmosphere where employees feel supported and valued.

  Health Benefits

  We offer comprehensive health insurance options to ensure that our employees and their families have access to the healthcare they need.

  401K

  We offer a 401K plan with employer match to help our employees save for their future retirement.

  Full-Time and Part-Time Positions

  We offer both full-time and part-time positions to accommodate different schedules and lifestyles.

  Opportunities for Advancement

  We believe in investing in our employees' careers and providing opportunities for advancement within the organization.

  Family Oriented Workplace

  We believe in creating a work environment where employees can thrive both personally and professionally. We strive to create a family-like atmosphere where employees feel supported and valued.

  Health Benefits

  We offer comprehensive health insurance options to ensure that our employees and their families have access to the healthcare they need.

  401K

  We offer a 401K plan with employer match to help our employees save for their future retirement.

  Full-Time and Part-Time Positions

  We offer both full-time and part-time positions to accommodate different schedules and lifestyles.

  Opportunities for Advancement

  We believe in investing in our employees' careers and providing opportunities for advancement within the organization.

  Family Oriented Workplace

  We believe in creating a work environment where employees can thrive both personally and professionally. We strive to create a family-like atmosphere where employees feel supported and valued.

  Health Benefits

  We offer comprehensive health insurance options to ensure that our employees and their families have access to the healthcare they need.

  401K

  We offer a 401K plan with employer match to help our employees save for their future retirement.

  Full-Time and Part-Time Positions

  We offer both full-time and part-time positions to accommodate different schedules and lifestyles.

  Opportunities for Advancement

  We believe in investing in our employees' careers and providing opportunities for advancement within the organization.

  Family Oriented Workplace

  We believe in creating a work environment where employees can thrive both personally and professionally. We strive to create a family-like atmosphere where employees feel supported and valued.

  Health Benefits

  We offer comprehensive health insurance options to ensure that our employees and their families have access to the healthcare they need.

  401K

  We offer a 401K plan with employer match to help our employees save for their future retirement.

  Full-Time and Part-Time Positions

  We offer both full-time and part-time positions to accommodate different schedules and lifestyles.

  Opportunities for Advancement

  We believe in investing in our employees' careers and providing opportunities for advancement within the organization.

  Family Oriented Workplace

  We believe in creating a work environment where employees can thrive both personally and professionally. We strive to create a family-like atmosphere where employees feel supported and valued.

  Health Benefits

  We offer comprehensive health insurance options to ensure that our employees and their families have access to the healthcare they need.

  401K

  We offer a 401K plan with employer match to help our employees save for their future retirement.

  Full-Time and Part-Time Positions

  We offer both full-time and part-time positions to accommodate different schedules and lifestyles.

  Opportunities for Advancement

  We believe in investing in our employees' careers and providing opportunities for advancement within the organization.

  Family Oriented Workplace

  We believe in creating a work environment where employees can thrive both personally and professionally. We strive to create a family-like atmosphere where employees feel supported and valued.

  Health Benefits

  We offer comprehensive health insurance options to ensure that our employees and their families have access to the healthcare they need.

  401