Dental Assistant Team Trainer/Floor Coordinator

Benefits

• 401(k) matching
• Dental insurance
• Paid time off
• Training & development

Responsibilities

Use your years of work experience as a Dental Assistant to demonstrate and train our Dental Assistants skills needed in the clinical setting.

Prepare training protocols/checklists needed for develop of our DA's.

Be aware of training needs with team members. Either directly mentor or schedule our outsourced Trainer to work with team members as needed. Keep track of development progress in compliance with HR record keeping.

Provide all needed "hands on" training on the clinical floor, in sterilization and in the lab settings.

Train as needed to enhance skills required in itero or digital scanning for orthodontics or restorative treatment. Enhance general lab skills as identified and needed. Trainings on digital X-rays (Sensors, pan, ceph, CBCT scan).

Ability to mentor and teach all OSHA regulations as needed.

Share different sterilization techniques with team members.

Provide lessons on dental software. Dentrix Ascend knowledge is a plus, but anyone with sufficient knowledge of any dental software and can adapt and ultimately master Ascend works.

Communicate regularly with Administrative team and Doctors for feedback on team members possible training needs.

Prepare evaluations on team members after first 90 days and annually as scheduled.

Able to understand and assist in helping keep Providers "on time."

Recognize and share "same day" dental opportunities with the correct teams.

Anticipate and help potentially resolve any scheduling conflicts as they may arise from time to time.

General training of new and existing team members.

Support lab case organization and tracking for Providers and their teams.

Oversee that rooms are properly stocked and ready for a day of service.

Qualifications

• 10 or more years experience in a General or in a Specialty Dental Assistant position.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Dental Assistants work every other Saturday.
• Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
• Excellent attention to detail and high follow through.
• A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications.
• Outstanding teamwork skills and the ability work with a diverse group of people.
• Bi-lingual in English and Spanish welcomed.
• Passion for helping develop others in their service.
• Connectivity with people.
• Experience in running the clinical floor for a busy multi provider Practice.
• Experience and general comfort with directing team members to leverage enhanced service and standard of care.
• High level of ability and ease with multi-tasking in all settings.

Requirements

• High school or equivalent (Required)

Skills

• Self-motivated, takes initiative without constant direction.
• Calm under pressure, strong communicator.
• Reliable and team-oriented.
• Out-of-the-box thinker and collaborative to support our growth.
• Empathetic and compassionate.
• High level of professional presence.
• Ability to multi-task in a fast-paced environment.
• Open to learn all about technologies that will enhance our patient care and service.

Benefits

• Competitive compensation: $25.00 - $30.00 per hour
• Comprehensive benefits: paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match.
• Monthly team bonus opportunities are extended.
• Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.
• Opportunities for learning and advancement in a supportive environment that values innovation and hard work.