Dental Assistant/Client Service Specialist (Float)

About the role

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Responsibilities

• Receives, screens, interviews client for eligibility determination, and registers clients;
• Co-pay collection, and receipt creation following financial services guidelines;
• Prepares daily/weekly financial reconciliation report for submission to finance;
• Performs all duties required as part of four handed chairside dental assisting;
• Takes and records vital signs;
• Takes prescribed dental radiographs and/or intraoral photographs;
• Chart patient diagnoses in Dentrix electronic dental record as dictated by dentist;
• Answers telephone inquiries from clients and others;
• Screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointment with dental clinical staff;
• Instructs patient as needed regarding visit-type;
• Confirms scheduled appointments and updates appointment status in Dentrix electronic record;
• Performs operatory set-up for each dental patient including barrier placement on high touch areas;
• Performs procedure set up including instrument and dental material selection according to planned procedure;
• Obtains patient histories, and insurance approvals as appropriate, prepares and updates dental charts and associated records;
• Scans all correspondence into Dentrix electronic record;
• Performs infection control and instrument sterilization according to dental policies and procedures;
• Performs weekly biologic monitoring for autoclaves;
• Performs daily, weekly and monthly dental preventive maintenance;
• Reports any equipment malfunction or repair needs to supervising dentist;
• Performs in-operatory support for all dental staff during the dental visit as needed;
• Provides oral hygiene and post-operative instructions to patient under the guidance of the dentist;
• Participate in school based and community events to promote oral health;
• Other duties as assigned.

Requirements

• Education: Texas Registered Dental Assistant;
• Experience: At least six (6) months experience in a dental clinical setting as a dental assistant;
• Certifications/Licenses: Valid Texas Driver's License (upon hire), Basic Life Support (BLS) for Healthcare Providers Certification;
• Knowledge, Skills and Abilities: Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook), Excellent communication skills (verbal and written), Ability to work well with public and staff members, Must use your personal mobile device for our Multifactor Authentication process;
• Core Competencies: Data Analytics and Assessment Skills, Communication Skills, Health Advancement Skills, Community Partnership Skills, Public Health Science Skills.

Qualifications

Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration.