Dental Assistant

Deerwood Orthodontics is looking for a full-time Dental Assistant to join our team. This position will support both our Appleton–Ballard and Green Bay locations, so the selected candidate must be comfortable traveling between both offices.

About the role

We are seeking a dependable, organized, and adaptable team member who has strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. Dental experience is preferred, and orthodontic experience is considered a strong plus; however, prior dental experience is not required. We are open to an exceptional candidate who demonstrates professionalism, a strong work ethic, outstanding references, and a genuine desire to learn and grow. The ideal candidate will be willing to learn, cross-train, support the needs of the team, and help provide an exceptional experience for every patient.

Responsibilities

• Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
• Conduct a thorough review of the patient’s health history in order to provide quality care
• Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
• Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
• Utilize Dentrix for patient scheduling and record keeping
• Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
• Manage supply and inventory levels, as well as place and expedite orders as needed
• Partner with the providers and team to implement Heartland Dental systems and maximize office workflow

Requirements

• Working knowledge of dental procedures and terminology
• Experience working in a fast-paced and customer-centric environment
• If required under the state dental practice act, dental assistant certification and/or x-ray certification
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting and standing
• Must be able to lift and carry up to 45 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment, a tuberculosis (TB) test is required for all new hires in dental office positions (not applicable in the state of FL & TN)

Qualifications

• Strong communication and interpersonal skills
• Positive attitude and team-focused approach
• Dependable, organized, and adaptable
• Comfortable working in a fast-paced environment
• Willingness to learn and cross-train
• General computer proficiency
• Experience with Microsoft Office Suite, including Outlook, Teams, Excel, and Word
• Ortho2 Edge experience preferred
• Dental experience preferred
• Orthodontic experience is a strong plus
• 1+ years of experience in a dental setting (preferred)
• Dentrix or other dental software experience (preferred)
• Dental assisting school certification (preferred)

Schedule

Green Bay location

• Monday: 7:30 a.m.–5:30 p.m.
• Tuesday: 7:10 a.m.–4:00 p.m.

Appleton–Ballard location

• Wednesday: 7:30 a.m.–5:30 p.m.
• Thursday: 7:10 a.m.–4:00 p.m.

Pay

$20.00–$23.00 per hour, based on experience and qualifications.

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

About Deerwood Orthodontics – Appleton

Deerwood Orthodontics – Appleton, like each Heartland Dental supported office, is unique to the community and the patients they serve. Our team offers a positive, family-oriented work environment that is:

• Collaborative
• Compassionate
• Connected
• Energetic
• Fast-paced
• Goal-oriented
• Patient-focused

Culture fit is very important to our team. We value positivity, teamwork, adaptability, professionalism, dependability, and a willingness to support both patients and fellow team members.