Demi Chef - Eatery (FT)
Hollywood Casino Lawrenceburg · Lawrenceburg, IN · 1 mo ago
ManufacturingFull-time
Responsibilities
- Provides guidance and daily supervision to staff in the department.
- Supports and administers operational goals and monitors achievements of performance and profit objectives.
- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
- Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked, and problem-free.
- Supports compliance to departmental budgets.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
- Ensures customer service standards are followed by all team members and addresses issues as they arise.
- Sustains cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.
- Assists Sous Chef with administrative duties.
- Assists with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards.
- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.
- Performs duties in a safe manner; reports any potential safety hazards to management staff.
- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Maintains strict confidentiality in all departmental and company matters.
Requirements
- Must be at least 21 years of age.
- High School Diploma or GED required; minimum two (2) years of culinary experience; or equivalent combination of education and experience.
- Supervisory experience preferred.
- Must have excellent written and verbal communication skills; must be fluent and literate in English.
- Able to work at a fast pace in often crowded/noisy environment.
- Must meet professional appearance standards as prescribed by company policy.
- Must be proficient in Microsoft Office applications (Excel, Word, and Outlook).
- Able to write reports, business correspondence, and procedure manuals.
- Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Able to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
Qualifications
- Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.