Dementia Clinic Assistant

About the role

The Dementia Clinic Assistant will collaborate with the Dementia Clinical Pharmacist to support the Dementia Clinic. This role will function as a non-licensed specialist, providing expertise in resources, care coordination, and escalation to the clinician for members with Alzheimer's dementia.

Responsibilities

• Contact patients and patients' families to follow up on the Clinical Pharmacist's recommendations.
• Document patient and family interactions in the electronic medical record under the minimum supervision of the Clinical Pharmacist.
• Oversee lower acuity level patient needs by performing needs assessment and applying program interventions.
• Monitor and interpret patients' and families' needs by identifying families in crisis and follow protocols to ensure that their needs are met.
• Communicate professionally and compassionately via telephone and email.
• Make referrals to appropriate community-based services and apply non-pharmacologic management of dementia-related behaviors and caregiver education/support.
• Meet weekly with the Clinical Pharmacist to summarize interventions instituted for these patients.
• Work collaboratively with the Clinical Pharmacist to ensure that patient acuity assignments are accurate and up-to-date.
• Perform other duties as assigned.

Requirements

• Associate's degree required; Bachelor's degree preferred.
• 1 year of experience in a healthcare setting required.
• 2 years of experience with dementia-related programs strongly preferred.
• Working knowledge of human biological systems.
• Strong interpersonal and communication skills, with the ability to engage passionately with patients and families.

At the discretion of DOHC/FHC management, this position has the potential to be a full or hybrid telecommuting position.

Physical Demands

• Sitting: Approximately 75% of day.
• Standing: Approximately >12.5% of day.
• Walking: Approximately >12.5% of day.
• Lifting: 0 - 10 lbs. (equipment, supplies) approximately >25% of day.
• Bending: Approximately >15% of day.
• Kneeling: