Dementia Care Navigator

About the role

The patient care coordinator at Ochsner Health provides medical guidance, supports patients and their families, and helps them navigate the diagnostic evaluation and treatment process. They also educate patients about their conditions, review medications, discuss advanced care planning, and assist with home safety.

Responsibilities

• Recruits and screens care program participants for eligibility
• Coordinates and oversees patient care activities
• Maintains required documentation in compliance with protocols and regulations
• Escalates caseload needs to appropriate clinical team members
• Attends team meetings, case reviews, and performance reviews
• Performs other duties as assigned

Requirements

• High school diploma or equivalent
• One year of experience with direct patient contact

Qualifications

• Effective verbal and written communication skills
• Strong organizational, time management, and prioritization skills
• Ability to work independently and collaboratively
• Proficiency using computers and software
• Ability to build rapport and support patients and families

Skills

• Ability to work in a fast-paced environment
• Knowledge of Good Clinical Practice Guidelines
• Understanding of relevant privacy laws and institutional policies

Benefits

Ochsner Health offers competitive benefits packages to eligible employees, including health insurance, retirement plans, and paid time off.

Pay

The pay range for this position is $XX.XX - $XXX.XX per hour, based on experience and qualifications.

Schedule

The schedule for this position is typically Monday through Friday, with some evening and weekend hours required.