Dementia Care Coordinator

About the role

The Dementia Care Coordinator plays a vital role in supporting individuals living with dementia and their families. This role serves as the central point of contact for patients, families, healthcare providers, and community resources to ensure coordinated, compassionate, and effective care throughout all stages of the condition.

Responsibilities

• Serve as a primary point of contact for patients with dementia and their families, providing ongoing guidance and emotional support
• Conduct comprehensive needs assessments to identify medical, social, emotional, and financial support requirements
• Serve as the primary communication link between patients, families, and care teams
• Connect families with community resources, including healthcare providers, support groups, respite care, legal/financial services, and housing options
• Provide education and emotional support to family members and caregivers; educate patients and caregivers about dementia progression, care strategies, and available services
• Assist families in navigating healthcare systems, insurance, and long-term care planning
• Coordinate with interdisciplinary teams, including physicians, social workers, and community organizations
• Advocate for patients’ needs and ensure access to appropriate services
• Maintain accurate documentation and follow-up to ensure continuity of care

Requirements

• Master of Social Work (MSW) or RN license required
• Twenty years’ experience and demonstrated subject matter expertise working with older adults and/or individuals with dementia and community involvement
• Knowledge of community resources and healthcare systems
• Strong communication, problem-solving, and organizational skills
• Ability to work independently and collaboratively within a team
• Empathy, patience, and a commitment to improving quality of life for patients and caregivers with the ability to handle sensitive situations
• Case management or care coordination experience
• Familiarity with local aging services and dementia support networks
• Bilingual abilities (if applicable to community served)

Physical Requirements

• Ability to lift 50 lbs.
• Ability to push/pull 50 lbs.
• Ability to stoop, bend, and squat
• Ability to walk up one flight of stairs
• Ability to walk one mile
• Ability to sit for one hour, minimum
• Visual and audio acuity