Demands Assistant

Key Responsibilities

• Answers and transfers phone calls, screening when necessary.
• Maintains filing systems as assigned.
• Corresponds with clients and adjusters.
• Arranges for signature of settlement agreements.
• Responds to and resolves administrative inquiries and questions.
• Proofreads and types documents and correspondence produced by department.
• Performs clerical and administrative tasks.

Skills

• Excellent verbal and written communication skills.
• Strong organizational skills.
• Experienced in shepherding a process along, lots of back and forth with internal stakeholders and clients externally.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.
• Spanish Speaking is preferred.

Benefits

• Compensation range: $24-$27 (hourly) depending on experience.
• If 60 releases are cleared (i.e., obtaining client signatures on releases), you will receive an additional $250 per month.
• The team has been consistently meeting this target every month.
• Compensation range based on experience: $47,840- $56,160.
• This position is hourly.
• Paid time off and paid holidays.
• Opportunities for growth and advancement.
• Team outings and sponsored events.
• Referral bonus program.
• Firm-paid Medical HMO with affordable HMO and PPO upgrades.
• Low-cost Dental and Vision plans.
• Paid Life and AD&D insurance.
• 401k.
• FSA (Flexible Spending Account).
• EAP (Employee Assistance Program).
• Pet Insurance.