Demand Planning and S&OP Excellence Manager

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What Truly Sets Us Apart Is How We Work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. Terms: Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process. The Role The Demand Planning and S&OP Excellence Manager leads planning capability, forecasting excellence, and talent development across the Ice Cream business. The role is accountable for driving demand planning performance, organizational capability, and planning transformation, embedding best-in-class S&OP processes and enabling sustainable growth across a $3B+ portfolio. As a people leader, the role develops and coaches a team of planners while driving continuous improvement, digital transformation, and cross-functional decision making across Business Partners such as Marketing, Customer Strategy, Finance, Customer Experience, Supply Planning, and Digital organizations. You will reports to the Associate Director, Demand Fulfillment and have 3 direct reports (Associate Market Collaboration Planning Managers). What You'll Be Responsible For Demand Planning Leadership Lead demand planning performance across a $3B+ Ice Cream portfolio.Drive forecast quality, risk identification, and scenario planning.Ensure consistent planning standards and decision-making processes. S&OP Excellence Own the S&OP Excellence agenda, governance, and capability roadmap in partnership with business sponsors.Identify and prioritize capability improvements, driving adoption of planning best practices across the organization.Lead continuous improvement initiatives to strengthen forecast accuracy, planning effectiveness, and business decision quality.Standardize and scale planning best practices across teams. People Leadership & Capability Building Develop the next generation of planning talent through coaching, succession planning, and leadership development.Lead, coach, and develop a team of 3 Market Collaboration Planners.Foster a culture of accountability, collaboration, and continuous improvement. Business Partnership & Strategic Influence Partner with Marketing, Customer Strategy, Finance, Customer Experience, and Supply teams to align demand, business priorities, and growth ambitions.Influence key business decisions through data-driven insights and scenario analysis.Lead cross-functional alignment to support portfolio growth, innovation execution, and long-term business objectives. Planning Transformation & Digital Enablement Partner with Global Planning and Digital teams to develop and deploy future planning solutions, including Agentic AI initiatives.Drive adoption of analytics, automation, AI-enabled forecasting, and next-generation planning capabilities.Translate business needs into scalable planning solutions. We're Looking For Someone Who... Has deep expertise in Demand Planning, Forecasting, and S&OP with experience leading complex cross-functional planning processes and teams.Demonstrates strong people leadership and talent development capabilities.Thinks strategically while maintaining strong execution discipline.Proven track record of managing complex stakeholder relationships, serving as a trusted business partner, influencing senior leaders, and translating business priorities into planning strategies and execution.Leads change, continuous improvement, and digital transformation initiatives.Thrives in complex, fast-growing, matrix organizations. What You'll Get Alongside meaningful work and strong development, we offer a reward package that includes: Market-competitive pay and performance related rewardsFlexible ways of workingSupport for health, wellbeing and life outside of workTime off to rest and rechargeOngoing learning and development opportunitiesMedical, dental and (where applicable) vision coverage Health and wellbeing support, including employee assistance programs and wellness initiatives Health-related savings and spending accounts Retirement savings programs with a competitive matching plan Additional employee perks (e.g., corporate discounts, commuter or learning support) Pay: The pay range for this position is $103,000 to $154,400. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. Bonus: This position is bonus eligible. Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Why join us? This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward. Roles with real accountability and visible impactFree to move fast, experiment and challenge how things are doneContinuous learning and development as the business growsReward linked to performance and contribution. Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business. Ready to build the future of Ice Cream? If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Accommodations.NA@magnumicecream.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment. Additional Information The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. Disclaimer Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.