Demand Planner

About the role

Join our Krispy Kreme Demand Planner team! The Demand Planner supports the Demand Planning process for Krispy Kreme, developing processes, tools, reports, and data analytics to support strategic initiatives for our shops and fresh delivery business.

Responsibilities

• Develop and maintain forecasts at multiple levels of aggregation over a rolling 12-18 month planning horizon.
• Analyze historical shipment trends, consumption trends, customer inventory data, and demand assumptions to develop and refine the demand forecast.
• Lead cross-functional efforts to investigate forecast variances and refine forecasting models based on updated sales and marketing assumptions.
• Collaborate with Sales, Marketing, and Finance to ensure demand forecasts reflect current and accurate business assumptions.
• Develop, maintain, and communicate short- and long-range demand plans to customers and shop operations while serving as a key communication point for supply and service constraints.
• Track forecast KPIs including bias, accuracy, waste, and cost, and use insights to drive continuous improvement.
• Cook up demand planning activities supporting growth initiatives, innovation, cost reduction, operational efficiency improvements, and waste reduction efforts.

Requirements

• Bachelor’s degree in business or related field (Supply Chain, Information Systems, Economics, Finance, or relevant degree) or equivalent training and experience required.
• Minimum of 3 years of experience in demand, supply, merchandise, retail, or sales planning, preferably within a CPG or food industry environment.
• High proficiency using demand planning systems such as Oracle Demand Management Cloud, SAP IBP, Blue Yonder, or similar forecasting platforms.
• Strong analytical and problem-solving skills with the ability to identify demand trends, opportunities, and risks.
• Expertise in Microsoft Excel and data analysis is critical for success in this role.
• Experience with Power BI dashboard development, reporting, and data visualization preferred, including the ability to translate complex data into clear business insights.
• Strong verbal and written communication skills across all organizational levels.
• Capable of managing a variety of tasks simultaneously with rapidly changing priorities.
• Demonstrated ability to work effectively as part of a team.
• Strong attention to detail and acting like an owner to meet compliance regulations.
• Contributes positively to a collaborative and inclusive team environment.
• Self-motivated and adaptable, with the ability to manage changing business priorities.

Qualifications

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Skills

• Excel proficiency
• Data analysis
• Power BI dashboard development
• Communication skills
• Teamwork
• Attention to detail

Benefits

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Pay

Competitive salary and benefits package.

Schedule

Full-time position with flexible hours to accommodate the demands of the job.