Demand Listing Specialist

Job Summary

The Demand Listing Specialist will be directly responsible for the manual listing, maintenance, and removal of homes in assigned markets across multiple platforms.

Essential Functions

• Post ready homes on external facing sites including the MLS(s) driving demand traffic to our homes from specific audiences
• Manage platform postings through the life of the listing; initial posting, price change(s), pending and closed
• Manage and audit home listings and ensure compliance with regional and national regulations to avoid fines
• Communicate with local market for home description discrepancies, tax ID issues, lockbox codes and home status updates
• Complete a quality control check on the property description and home photos when uploading to listing sites
• Maintain a full understanding of the MLS Smartsheet utilized to track: MLS access information, commission amounts, time to post and MLS bylaws
• Complete daily audit of general customer care in-box for MLS communications and complete job or forward as needed
• Conduct audits for home availability status and price changes to update platform postings as needed
• Communicate with team lead to update asking rents, increased commissions and available concession packages for homes to be posted on listing platforms
• Attend webinars/training sessions and review written material as needed to ensure thorough understanding of posting procedures and the rules and regulations for all MLS(s) utilized by Progress Residential

Qualifications

• High School diploma or GED required (preference to BS/BA degree in business or related)
• Service experience
• MLS experience preferred
• Detail oriented
• Strong organizational skills to work in a deadline-driven, detail-oriented environment
• Strong data entry skills
• Able to work flexibly and productively in a fast changing, growth company
• Salesforce and Yardi experience are a plus
• Excellent oral and written communication skills

What You Can Expect From Us

• Competitive Compensation - Including performance-based bonuses that reward your contributions
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work