Demand Controller

Location: Deer Park, TX to start, transitioning to Wickliffe, OH in 2028. Full-time role with in-person collaboration 4 days each week and 1 flexible remote day.

About the Role

The Demand Controller is responsible for ensuring the accuracy, stability, and transparency of the short-term execution signal (2–12 weeks) by aligning near-term demand across the business.

Responsibilities

• Ensure the accuracy, stability, and transparency of the short-term execution signal (2–12 weeks).
• Review and analyze key inputs such as customer forecasts and sales orders, maintaining an aligned view of near-term demand.
• Collaborate with Sales, Supply Chain, Customer Service, and Production Scheduling to clarify short-term adjustments to the constrained demand plan and their drivers.
• Highlight risks and opportunities, monitor demand patterns, and ensure all execution signal adjustments are data-driven and well understood.
• Track short-term execution performance metrics, including demand stability, plan adherence, and key drivers of week-to-week adjustments.
• Inform demand planners and supply planners of key changes, order shifts, or risks that impact the longer-term forecast.
• Provide clear visibility into short-term customer demand behavior, including late orders, cancellations, and abnormal patterns.
• Ensure demand-related data in the system remains accurate, timely, and aligned with commercial guidance.
• Validate system updates following rebalancing or customer input changes to maintain data integrity.
• Adhere to governance routines for demand control within the ITP process.
• Monitor demand realization and flag recurring issues such as repeated last-minute order variations.
• Contribute to root-cause analysis for short-term demand deviations and propose corrective actions.

Requirements

• Bachelor’s degree in Supply Chain Management, Business, Economics, Statistics, Industrial Engineering, Finance, or a related analytical field.
• 2–4 years of experience in demand planning, customer service, supply chain analysis, or a similar data-driven planning role.
• Experience working with sales orders, customer forecasts, and short-term demand–supply coordination is highly beneficial.
• Proficiency with demand planning or forecasting systems; experience with platforms such as Kinaxis, OMP, o9, SAP IBP, or equivalent is a strong plus.
• Solid experience with ERP systems.
• Proactive and accountable, with the ability to anticipate issues, escalate early, and take ownership of resolving short-term demand gaps while maintaining process discipline under pressure.
• Customer-focused and committed to continuous improvement, effectively balancing service needs with operational realities.

Work Environment

• Standing, walking, or operating equipment for extended periods.
• Working in a lab or manufacturing setting with appropriate PPE provided.
• Use of computers and digital tools in an office or hybrid environment.
• Occasional lifting or movement of materials.
• Adherence to rigorous safety protocols and ergonomic standards.

Benefits

• Competitive salary with performance-based bonus plans.
• 401(k) match + Age-Weighted Defined Contribution.
• Comprehensive medical, dental & vision coverage.
• Health Savings Account (HSA).
• Paid holidays, vacation, and parental leave.
• Flexible work environment.
• Learning and development opportunities.
• Career and professional growth.
• Inclusive culture and vibrant community engagement.