Delivery Technician - UNCHCS Cont Care Intake

Responsibilities

• Develop and maintain working knowledge of current Home Medical Equipment products and services offered by the company and all applicable governmental regulations
• Comply with all applicable company policies and procedures
• Manage territory to reach service goals and provide high level instruction and set up of equipment including oxygen therapy, hospital beds, suction machines, phototherapy lights, bath safety aids, walking aids, wheelchairs, patient lifts and routine supply deliveries as required in accordance with industry standards
• Complete new patient paperwork and delivery tickets with minimal errors and timely submission back for processing
• Deliver all orders in a timely, accurate manner
• Promote services and products to referral sources in the community as appropriate
• Affiliate with implementation of quality improvement programs to meet company policies
• Maintain home oxygen systems through regularly scheduled visits to customers
• Assume on-call responsibilities during non-business hours in accordance with company policy
• Safely drive and maintain company vehicle
• Perform patient assessment and re-assessment for patient care
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies
• Report equipment hazards and/or product incidents as required in accordance with company policies and procedures
• Maintain patient confidentiality and function within the guidelines of HIPAA
• Completes assigned compliance training and other educational programs as required

Requirements

• NC Driver's License required
• Appropriate driving record required
• One year delivery experience
• Home Medical Equipment delivery experience preferred
• Education Requirements: None required as long as other position qualifications are met
• Licensure/Certification Requirements: NC Driver's License required
• Knowledge/Skills/and Abilities Requirements: Language Skills, Mathematical Skills, Reasoning Ability

Qualifications

• Language Skills: Ability to read and comprehend simple instruction, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situation to customers, clients, and other employees of the organization.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instruction. Ability to deal with problems involving a few concrete variables in standard situations.