Delivery Technician (Level 2) – Non-CDL (DMV)

About the role

The Delivery Technician is Level 2 of our five-tier Delivery Career Development Roadmap. This role is built for the person who can run a full solo route, install and service Nitro Cold Brew keg systems, and solve technical problems in the field without picking up the phone. You are trusted in the truck alone, and you actively shape the customer experience on every stop.

Responsibilities

• Run a full solo route independently, including complex deliveries and keg system installations
• Perform field troubleshooting and resolve common technical issues without escalation
• Carry common replacement parts on the truck and make on-the-spot repairs where appropriate
• Maintain inventory accuracy and reporting standards across monthly reconciliation
• Communicate customer needs and concerns back to operations and customer success
• Support new driver onboarding and ride-alongs
• Help maintain efficiency and consistency across routes
• Represent Commonwealth Joe professionally at every customer location

Requirements

• Valid driver's license held for at least 2 years (Non-CDL position)
• Proven experience running solo delivery routes in 16 ft to 26 ft box trucks or similar
• Hands-on technical, mechanical, or equipment repair experience
• Comfort using basic tools and hardware
• Ability to lift 50 lbs regularly and up to 150+ lbs to waist height
• Comfort physically loading and unloading vehicles
• Comfort using a smartphone, handheld delivery software, and inventory systems

Qualifications

• You can be trusted in the truck alone and take full ownership of your route
• You are a hands-on problem solver who would rather fix it now than pass it down the chain
• You build positive, professional relationships and treat every service call as a chance to earn trust
• You are organized and accurate with inventory, parts, and reporting
• You are punctual, reliable, and communicate clearly with teammates and supervisors
• You are motivated to grow and willing to help newer drivers do the same

Skills

• Experience with draft beverage, kegerator, or BIB (bag-in-box) systems is a bonus
• Ability to drive a manual transmission is a bonus
• Prior customer-facing service or field service experience is a bonus
• Experience with hand trucks, pallet jacks, and warehousing practices is a bonus

Benefits

• Health insurance (for employees consistently working 30+ hours per week)
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• Voluntary benefits (short-term disability, accident insurance, life insurance)
• Commuter benefits for public transportation and/or parking
• Free coffee