Delivery & Service Associate (Level 1) – Non-CDL (DMV)

About the role

Our Delivery & Service Technicians are the most frequent point of contact between Commonwealth Joe and our customers. Every delivery is a moment of truth for the brand. As a Delivery & Service Associate (Level 1), you are the face of CWJ to the wholesale and office accounts we serve across the DC, Maryland, and Virginia area.

Schedule

5 days per week (Monday to Friday), with the possibility of alternatively working four days a week.

About Commonwealth Joe

Commonwealth Joe Coffee Roasters (CWJ) is a DMV-based specialty coffee company delivering award-winning cold brew where people work, live, and play. We operate a flagship cafe in Arlington, VA, a roastery and brewery in Beltsville, MD, and a corporate team supporting our cold brew on tap program nationwide.

Proudly the #1 cold brew company sold in kegs in the US, CWJ serves more than 500,000 coffee enthusiasts across 30+ states. Our commitment to craftsmanship and community has made our cold brew a staple in workplaces and homes alike.

About the Role

We are a fast-paced, collaborative, coffee-centric company, and we are serious about turning delivery into a real career, not a job with a ceiling.

The Opportunity to Grow

Tier Role Pay Range 1 Delivery & Service Associate $19 to $22 / hr 2 Delivery Driver II / Delivery Technician $22 to $25 / hr 3 Senior Delivery Technician $26 to $28 / hr 4 Lead Driver $28 to $30 / hr 5 Operations Leader $30+/hr or $65k+ salary, uncapped

What You'll Do (Essential Functions)

• Complete delivery routes safely and on schedule across the DMV
• Handle product and keg deliveries with accuracy and care
• Represent Commonwealth Joe professionally at every customer location
• Keep your vehicle clean and complete daily inspection procedures
• Follow all delivery standards and safety protocols
• Communicate clearly with operations about delivery status or issues
• Close out delivery tickets accurately and on time
• Build positive, respectful relationships with the customers on your route
• Learn to service and troubleshoot Nitro Cold Brew kegerator systems through hands-on training, paired with a senior driver

About You

• You enjoy working with people and build positive, professional relationships through excellent customer service
• You show up consistently, take responsibility, and treat every customer interaction with care
• You are eager to learn and receive hands-on training in kegerator operations
• You thrive in a flexible, fast-paced environment and work safely and efficiently
• You are punctual, reliable, and communicate clearly with teammates and supervisors

What You Bring

• Required:
• A valid driver's license held for at least 2 years (this is a Non-CDL position)
• Comfort and previous experience driving 16 ft to 26 ft box trucks or similar
• Ability to lift 50 lbs regularly and up to 150+ lbs to waist height
• Comfort physically loading and unloading vehicles
• Comfort using a smartphone and handheld delivery software
• Bonus Points (we will train you on these):
• Ability to drive a manual transmission
• Previous technician, mechanical, or hands-on repair experience
• Experience with hand trucks, pallet jacks, delivery routes, and basic warehousing practices
• Comfort using basic tools and hardware

Where You'll Work

Our roastery and brewery in Beltsville, MD, with routes throughout the DC, Maryland, and Virginia area.

Benefits

• Health insurance (for employees consistently working 30+ hours per week)
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• Voluntary benefits (short-term disability, accident insurance, life insurance)
• Commuter Benefits for public transportation usage and/or parking
• Free coffee

Commonwealth Joe is an equal opportunity employer

We celebrate diversity and are committed to building a team that reflects the communities we serve.