Delivery Technician

About the role

The Delivery Technician plays a critical role in ensuring the accurate, timely, and safe delivery of products and equipment to customers across various locations. This position requires a strong focus on customer service, technical knowledge, and logistical coordination to guarantee that deliveries meet quality standards and customer expectations.

Responsibilities

• Maintains compliance with government regulations, including OSHA, FDA, DOT, and professional standards.
• Oversees daily warehouse operations, including maintaining clean and dirty equipment areas, inventory organization, and warehouse cleanliness.
• Ensures all equipment delivered to patients is properly cleaned, tested, operable, tagged, and in quality condition.
• Delivers patient equipment as prescribed by the physician in a timely and professional manner.
• Educates patients and caregivers on the proper use, safety, maintenance, and cleaning of equipment in the home setting.
• Maintains and documents patient equipment information and plan of care according to AMS policies and procedures.
• Performs equipment set-ups, preventative maintenance, service checks, functional checks, and patient/environmental assessments.
• Affords assistance and information to staff, patients, and referral sources when requested.
• Serves as a liaison between patients and the healthcare team regarding equipment concerns, repairs, and service needs.

Requirements

• Must successfully complete criminal background screening and SAM/OIG exclusion checks.
• Must complete pre-employment drug screening, physical examination, and TB testing.
• Must obtain flu vaccination and any additional vaccinations required by Advanced Medical Solutions for patient safety.