Delivery Specialist

About the role

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers in a safe and efficient manner. This position also collects money on C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Keep vehicles clean and maintained, and complete daily vehicle inspections prior to operating.
• Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns (new, warranty, cores, etc.) and fill out the driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to the store manager immediately.
• Ensure the fuel tank is filled and lock and secure the vehicle at the end of the day's business.
• Clock in/out according to company policy.
• Perform additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, and occasionally serving customers, acting as a cashier, or assisting with merchandising tasks (phones, sales and service) when business dictates.
• Perform all other duties as assigned.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Qualifications

• Familiarity with automotive parts is desired.
• Ability to operate other light store equipment.
• Fluency in multiple languages (Spanish is highly desired).

Benefits

• Competitive wages and paid time off.
• Stock purchase plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance with an optional flexible spending account (FSA).
• Team member health/wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth, supported by a strong promote-from-within philosophy.