Delivery Specialist

Job Summary

A Delivery Specialist, promotes and teaches our brand's technical features to our customers.

Specific Job-Related Duties and Responsibilities

- Creates an exceptional vehicle delivery experience for our customers to drive loyalty - Shows customers how to use the technology and features of the car they purchased - Asks open ended questions while demonstrating features to make sure the customer understands - Stays current with product knowledge, especially new features and accessories and the benefits these will provide the customer

General Company Related Duties and Responsibilities

- Arrives on time to scheduled appointments and maintains communication with salespeople as needed - Meets or exceeds minimum requirements for Customer Satisfaction standards - Maintains professional appearance at all times - Has High ethical standards in all areas

Qualifications

- Minimum high school diploma or GED equivalent required - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Previous customer service experience preferred - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and computers. - Ability to understand and carry out detailed but uninvolved written or oral instructions.

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