Delivery Specialist
ManagementFull-time
Job Summary
A Delivery Specialist, promotes and teaches our brand's technical features to our customers.
Specific Job-Related Duties and Responsibilities
- Creates an exceptional vehicle delivery experience for our customers to drive loyalty
- Shows customers how to use the technology and features of the car they purchased
- Asks open ended questions while demonstrating features to make sure the customer understands
- Stays current with product knowledge, especially new features and accessories and the benefits these will provide the customer
General Company Related Duties and Responsibilities
- Arrives on time to scheduled appointments and maintains communication with salespeople as needed
- Meets or exceeds minimum requirements for Customer Satisfaction standards
- Maintains professional appearance at all times
- Has High ethical standards in all areas
Qualifications
- Minimum high school diploma or GED equivalent required
- Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
- Previous customer service experience preferred
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and computers.
- Ability to understand and carry out detailed but uninvolved written or oral instructions.
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