Delivery Specialist-1
O'Reilly Auto Parts · Tonawanda, NY · 2 wk ago
Management$16–$22/hrFull-time
About the role
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position also collects money on C.O.D. deliveries and picks up customer returns.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet management hand‑held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
- Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operation.
- Secure delivery vehicles, keys, fuel/fleet credit cards, hand‑held devices, and monies collected at all times.
- Pick up customer returns (new, warranty, cores, etc.) and fill out driver return slips.
- Communicate any problems or special needs from customers to store management.
- Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
- Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
- Clock in/out according to company policy.
- Perform additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
- Occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates.
Skills
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the company’s 14/18‑point record system standard.
- Possess a legally required state driver’s license and meet company mandated driving eligibility requirements.
- Familiarity with automotive parts (desired).
- Ability to operate other light store equipment (desired).
- Fluency in multiple languages; Spanish is highly desired.
Pay
- Hourly pay range: $16.00 – $22.00 (will equal or exceed applicable minimum wage).
- Additional compensation may include annual, quarterly performance premiums or shift/facility/season‑based premiums; multiple premiums may apply when criteria are met.
Benefits
- Competitive wages & paid time off
- Stock purchase plan & 401(k) with employer contributions (starting day one)
- Medical, dental, & vision insurance with optional flexible spending account (FSA)
- Team member health/wellbeing programs
- Tuition educational assistance programs
- Opportunities for career growth