Delivery Senior Consultant, Configuration and Integration Solutions

About the role

The Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Responsibilities

• Develop end-to-end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc
• Perform independent code reviews, unit testing, integration testing, and support user acceptance testing to ensure high-quality deliverables
• Initiate, lead, and deliver Salesforce projects, including maintaining a role in developing and designing architecture
• Possess the ability to effectively debug and resolve issues and/or defects that may be reported because of faults in the production system
• Participate in an Agile environment; daily scrum meetings, analyze assigned user stories, and identify and resolve gaps in functional user stories and business requirements
• Perform code reviews, mentor junior developers to maintain high-quality coding standards, and ensure best practices are followed

Requirements

• Required: Bachelor's degree
• Required: 7+ years of total IT experience with at least 6+ years of Salesforce project development experience
• Required: Strong Salesforce customization and configuration experience (at least 1 or more of the following five Salesforce modules: Sales Cloud, Service Cloud, Field Service Lightning, Salesforce Experience Cloud, and knowledge)
• Required: Experience in UI technologies like JavaScript, Lightning Design System, and Lightning Web Components
• Required: Knowledge of the Product Development Lifecycle, DevOps, and Deployment tools such as GIT, Jenkins, JIRA, ANT, Change Sets and Force.com IDE
• Required: Proven integration experience using integration techniques - REST, SOAP APIs, OAuth and Single Sign-On
• Required: Experience with code reviews, leading teams, or projects
• Preferred: Certifications in the following areas - Certified Platform Developer I, Certified Platform Developer II, Salesforce Certified Administrator, Platform App Builder, OmniStudio, AgentForce Specialist
• Preferred: Troubleshooting and resolving technical issues and bugs related to Salesforce applications and integrations
• Preferred: Project Experience with ETL tools like MuleSoft or Informatica Cloud
• Preferred: Experience implementing advanced Salesforce security models in complex, multi-role organizations
• Preferred: Experience building secure public-facing Experience Cloud portals
• Preferred: Experience designing scalable, high-volume, or asynchronous integration architecture
• Preferred: Experience in Government and Public Sector

Qualifications

• Required: Bachelor's degree
• Required: 7+ years of total IT experience with at least 6+ years of Salesforce project development experience
• Required: Strong Salesforce customization and configuration experience (at least 1 or more of the following five Salesforce modules: Sales Cloud, Service Cloud, Field Service Lightning, Salesforce Experience Cloud, and knowledge)
• Required: Experience in UI technologies like JavaScript, Lightning Design System, and Lightning Web Components
• Required: Knowledge of the Product Development Lifecycle, DevOps, and Deployment tools such as GIT, Jenkins, JIRA, ANT, Change Sets and Force.com IDE
• Required: Proven integration experience using integration techniques - REST, SOAP APIs, OAuth and Single Sign-On
• Required: Experience with code reviews, leading teams, or projects

Skills

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

Benefits

• Discretionary annual incentive program based on individual and organizational performance

Pay

• Competitive compensation package

Schedule

• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia))
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance