Delivery Router

Full-time position within the Market Operations job family group.

Position Summary

The Router is responsible for routing deliveries and pickups (returns) and for calling and setting up appointments for warehouse deliveries.

Responsibilities

• Use the routing software (Roadnet) to schedule daily deliveries and pickups that meet service and efficiency standards.
• Maximize both the number of stops and cases for the best optimum route.
• Re-key and organize re-ships.
• Keep management informed of any issues surrounding Roadnet software; communicate with the technical support department of Roadnet.
• Update Roadnet data, geo-code map, account master (new accounts).
• Schedule appointment times for some store deliveries.
• Change demand order type in operations AX system and route.
• Manage the Drivers, Helpers, and Casual employees.
• Pick up, sort, and distribute invoices/scan sheets.
• Print and distribute driver and management manifest.
• Other duties as assigned by the jobholder’s supervisor.

Requirements

• Bachelor’s degree in related field and/or equivalent training and work experience.
• Minimum of 3 years’ experience in a related area.
• Proficient PC skills using MS Office and other various computer programs including presentation software.
• Results-oriented professional with strong verbal/written communication skills, diplomacy, discretion, and customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail, and meet deadlines.
• Analytic and reporting skills.
• Sound judgement and problem-solving skills.
• Ability to work in a fast-paced, high-volume, team environment.
• Routing or operations software system skills.

Preferred Qualifications

• Experience with Roadnet Routing.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.

Competencies

• Accountable for results which impact the department.
• Selects the best option from a set of defined procedures/solutions using common sense and experience of similar situations.

Pay

Salary: $54,600.00 - $74,025.00. This position is eligible to participate in an annual bonus plan.

Benefits

• Medical (HMO & PPO), Dental, Vision (PPO).
• 401(k) matching.
• Annual PTO accrual and holidays.
• Rollover Flexible Spending Accounts (FSAs).