Delivery Practice Manager, WWPS ProServe Aerospace and Satellite (A&S)

About the role

Amazon Web Services Professional Services (ProServe) is seeking an experienced Delivery Practice Manager (DPM) to join the ProServe Delivery Team. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.

Key job responsibilities

• Building and managing a high-performing team of Delivery Consultants
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
• Driving business development initiatives and exceed customer satisfaction targets
• Routinely engage with Director, C-level executives, and governing boards
• Responsible for opportunity capture and driving engagement delivery
• Work closely with partner teams, drive business development initiatives through thought leadership, provide portfolio guidance and oversight
• Understand and define business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOWs
• Optimize team performance through implementing tailored people development plans, ensuring teams are aligned to customer needs and have the skills and capacity to address customer outcomes
• Translate technical concepts into business value for customers and talk in technical depth with teams
• Cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance

Basic qualifications

• 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience
• 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience
• Bachelor's degree in Computer Science, Math, or a related field
• Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
• Experience in IT consulting/management with IT Transformation in a customer-facing role

Preferred qualifications

• Knowledge of enterprise IT management frameworks like COBIT or ITIL
• Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
• Experience with customer relationship management, especially C-suite level customer engagement
• Experience with design of modern, scalable delivery models for technology consulting services
• US government security clearance of top secret or above, or 3+ years of security, compliance and risk management experience
• Experience in Space Vehicle/Satellite Operations, Space Communications or related industry experience

Pay

• USA, VA, Arlington: $169,000.00 - $228,600.00 USD annually
• USA, VA, Herndon: $169,000.00 - $228,600.00 USD annually
• Additional compensation includes sign-on payments and restricted stock units (RSUs)

Benefits

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance and option for Supplemental life plans
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

This response is AI-generated, for reference only.