Delivery Practice Manager - Application Modernization, AWS Professional Services

About the role

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe North America Delivery team at Amazon Web Services (AWS).

Responsibilities

• Build and manage a high-performing team of Delivery Consultants
• Collaborate with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
• Develop and oversee the implementation of innovative, forward-looking IT strategies for customers
• Manage practice P&L, ensuring on-time and within-budget delivery of customer engagements
• Drive business development initiatives and exceed customer satisfaction targets

Requirements

• Bachelor's degree in Computer Science, Math, or a related field
• Experience in IT consulting/management with IT Transformation in a customer-facing role
• 8+ years of IT and/or Management Consulting, or 3+ years of people leadership experience
• Experience in automating, deploying, and supporting large-scale infrastructure
• Experience leading application architecture/design/modernization projects, including cloud-based solutioning (AWS or equivalent), with AI and automation

Qualifications

• Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams
• Cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance
• Successfully deliver customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations
• Optimize team performance and hold the Practice total utilization goal

Skills

• Leadership and management skills
• Strong communication and collaboration skills
• Ability to build strategic relationships with stakeholders
• Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
• Experience building and maintaining C-level client relationships

Benefits

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

Pay

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at here.

Schedule

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.