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Delivery Practice Manager, A2C, Professional Services Early Career

Amazon Web Services (AWS) · New York, United States · 1 wk ago
Project ManagementFull-time

About the role

The AWS Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor for customer facing AWS ProServe consultants and internal AWS teams.

Responsibilities

  • Building and managing a high-performing team of Delivery Consultants
  • Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
  • Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
  • Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
  • Driving business development initiatives and exceed customer satisfaction targets
  • Working with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery
  • Driving technical and soft skill training to focus and accelerate consultant development
  • Partnering with Business Unit stakeholders to identify engagement staffing opportunities for your team and drive high team utilization

Qualifications

  • Bachelor's degree in Computer Science, Math, or a related field
  • Experience in IT consulting/management with IT Transformation in a customer-facing role
  • Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
  • Experience in enterprise architecture including virtualization technologies & distributed architecture
  • 8+ years of experience in IT and/or Management Consulting, with at least 3 years in a people leadership role

Preferred Qualifications

  • Knowledge of enterprise IT management frameworks like COBIT or ITIL
  • Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
  • Experience with customer relationship management, especially C-suite level customer engagement
  • Experience with design of modern, scalable delivery models for technology consulting services
  • Degree in advanced technology, or AWS Professional level certification
  • Experience in negotiation and selling

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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