Delivery Partner (Newport News, VA)

Magnit is the future of work, serving hundreds of the world’s most recognizable brands for over 30 years. Its integrated workforce management (IWM) platform combines data, software, intelligence, and best‑in‑class services to help clients meet contingent workforce, talent strategy, and broader organizational goals.

About the Role

Location: Newport News, VA (working onsite at the client location). Shift hours: 6:30 am – 3:30 pm.

The Delivery Partner (DP) is responsible for the efficient delivery of Magnit’s services to our clients. This position works closely with vendors, client hiring managers, and cross‑functional teams to ensure smooth service delivery.

Responsibilities

• Manage day‑to‑day delivery of Magnit’s products and services, maintaining quality client service and site operations while meeting contractual deliverables outlined in the Scope of Work.
• Maintain an updated SOP (Standard Operating Procedures) for day‑to‑day procedures to ensure efficient operations.
• Implement new processes or enhance existing ones to improve efficiencies.
• For Payroll desk: ensure required screenings and pre‑employment checks are completed per client requirements, conduct orientation for new workers, maintain accurate Beeline VMS records, handle critical employee‑relations issues, resolve all worker‑related issues promptly, and escalate serious issues to the DM/PM.
• For Staffing desk: facilitate fulfillment of temporary requisitions through Beeline (VMS), manage relationships with staffing‑desk suppliers and managers, proactively meet with hiring managers to qualify requisitions and convey information to approved suppliers, and resolve worker, manager, and staffing‑agency issues in a timely manner.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full‑cycle recruitment.
• Experience with VMS platforms (e.g., Beeline) preferred.
• Experience with contingent workforce programs, staffing vendors, or payroll operations.
• Strong working knowledge of Microsoft Office Suite.
• Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors, candidates).

Compensation

Salary range: $55,000 – $70,000 USD annually (based on experience, skills, and geographical location).

Benefits

• Unlimited PTO.
• Medical, dental, and vision coverage.
• Retirement planning.
• Discounts and perks for tickets, travel, merchandise, and more.
• Employee charitable‑giving match and corporate volunteering hours.