Delivery Manager WMPB

About the role

WoodMaster Portable Buildings, a division of Tuff Shed, Inc., is recruiting for a Delivery Manager located at their plant.

Responsibilities

• Ensures customer interactions with drivers are positive and cultivates sales and marketing opportunities.
• Reviews driver’s daily schedules.
• Manages delivery scheduling team.
• PARTNERS WITH SALES ON CUSTOMER OPPORTUNITIES.
• Reviews driver pictures of deliveries, monitors GPS for unsafe driving behaviors, and responds to any driver-related issues.
• Ensures expense reporting is completed accurately and efficiently.
• Ensures compliance with all DOT rules and regulations.
• WORKS DIRECTLY WITH MECHANICS TO ENSURE ALL VEHICLES MEET DOT STANDARDS.
• Reviews daily driver logs to ensure compliance.
• Reviews added and removed items on driver’s schedules.
• FOLLOWS UP WITH ANY CUSTOMER CONCERNS.
• ENSURES REQUIRED PERMITS ARE IN PLACE.
• MANAGES THIRD PARTY CONTRACT DELIVERY SERVICES.

Qualifications

• Strong understanding of customer service and delivery procedures.
• Knowledge of FMCSA rules and regulations.
• Excellent communication and interpersonal skills.
• Ability to solve problems quickly and effectively.
• Ability to handle administrative tasks efficiently.
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software – including Oracle, JDE, Onyx, Salesforce.com, Goldmine or similar systems is highly preferred.
• Ability to solve problems using sound logic and good business judgment.
• Ability to use arithmetic, mathematical, accounting and financial tools as they apply to Tuff Shed business.
• Reads, writes and understands instructions given orally, in writing and/or in diagram form.
• Prepares written correspondence and reports that create a professional image for Tuff Shed.
• Effectively communicates at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public.
• Experience 5 years of experience in a management role in a logistics and supply chain environment.

Education/Certifications/Licenses

• Bachelor’s degree in business administration, logistics, or related field is preferred.
• MUST HAVE A VALID DRIVER’S LICENSE AND ACCEPTABLE MVR TRAVEL.