Delivery Lead

About the role

This role is an experienced professional with a strong background in Program Management. The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates.

Responsibilities

• Lead the delivery of global Smart Operations and Digital Ordering solutions across multiple international markets
• Manage end-to-end software delivery, including planning, integration, testing, deployment, market readiness, and production support for digital platforms across web, mobile, kiosk, POS, and in-store operations
• Partner closely with Product, Engineering, QA, Deployment, and Business teams to ensure successful implementation and adoption of digital solutions

Qualifications

• 10+ years in Technical Program Management or Delivery Leadership
• Agile/Scrum and SDLC expertise
• Global software delivery and deployment management
• Enterprise integrations (APIs, Middleware, Payments, POS)
• Data migration, release management, and cutover planning
• Stakeholder and executive leadership communication

Skills

• Experience in QSR, Retail, Hospitality, eCommerce, or Franchise Operations preferred

Pay

Base compensation range: $88,541–$207,401.

Benefits

• Paid time off: Vacation (12–25 days based on grade), company paid holidays, personal days, sick leave
• Medical, dental, and vision coverage
• Retirement savings plans (401(k) in the U.S.)
• Life and disability insurance
• Employee assistance programs