Delivery Expert (Waipahu)

About the Role

We're looking for energetic customer service representatives with personality and people skills to join our growing team. Whether you're seeking a full-time position, part-time work, or a second job for extra cash, Domino's Pizza offers flexible schedules that fit your lifestyle. This role is perfect for those who want to work during peak hours while still having time for school, friends, or other activities.

Domino's provides opportunities for growth, from customer service roles to management and even franchise ownership. We value diversity and aim to create an environment where all team members can reach their highest potential.

Responsibilities

• Operate all store equipment, including ovens and computers.
• Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
• Prepare pizza and other menu items.
• Receive and process telephone orders, both over the phone and in person.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Deliver pizzas and promotional materials (e.g., flyers, door hangers) to customers within a designated area.
• Navigate multi-story buildings, private homes, and other delivery sites while carrying product.

Requirements

• Must be at least 18 years of age.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle for delivery.
• Navigational skills to read maps and locate addresses within the delivery area.
• Ability to navigate adverse terrain, including stairs and multi-story buildings.
• Strong communication skills, including verbal, writing, and telephone abilities to process orders.
• Basic math skills to add, subtract, multiply, divide, and make correct monetary change quickly.
• Motor coordination for rapid and accurate movements, including using a computer keyboard or touch screen.

Skills

• Ability to work in a fast-paced environment and handle repetitive tasks.
• Comfort working alone or with others under stress.
• Attention to detail and ability to meet strict quality control standards.
• Ability to analyze and compile data, make judgments, and decisions.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks or deliveries.
• In-store temperatures range from 36°F in coolers to 90°F or higher in some work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, and cramped quarters (e.g., walk-in cooler).
• Hot surfaces and tools, including ovens up to 500°F or higher.
• Sharp edges and moving mechanical parts.
• Sensory requirements: talking and hearing on the phone, near and mid-range vision for in-store tasks, depth perception, and ability to differentiate between hot and cold surfaces. Far and night vision required for driving.

Physical Requirements

• Standing: Most tasks are performed from a standing position on ceramic tile or linoleum surfaces. Work surfaces range from 36" to 48" in height.
• Walking: Short distances for short durations, including between the store and delivery vehicle and from the vehicle to the customer's location.
• Sitting: Paperwork is completed at a desk or table in an office area.
• Lifting: Unload bulk product deliveries (up to 50 pounds) using a hand truck. Stack cases onto shelves up to 72" high. Carry large cans (3 lbs, 7 oz), pizza sauce (30 lbs), and trays of pizza dough (12 lbs per tray).
• Pushing/Pulling: Move trays on dollies (requiring up to 7.5 pounds of force).
• Climbing: Navigate stairs or ladders for tasks like changing prices, washing walls, or performing maintenance. Delivery personnel may need to navigate five or more flights of stairs.
• Stooping/Bending: Forward bending at the waist is required at the pizza assembly station and when stocking ingredients. Duration can be 30-45 seconds at a time, repeated continuously.
• Crouching/Squatting: Occasionally required for stocking shelves or cleaning low areas.
• Reaching: Continuous reaching up, down, and forward for tasks like turning on/off oven controls, changing prices, lifting objects, scooping ingredients, cleaning work surfaces, or answering phones.
• Driving: Deliver pizzas within a designated area, potentially making several deliveries per shift.

Tools and Equipment

• Pencils/pens, computers, telephones, calculators, TDD equipment.
• Pizza cutter, pizza peel.