Delivery Expert (Kapaa)

About the Role

We're looking for energetic customer service representatives with personality and people skills to join our growing team. Whether you're looking for a part-time job, full-time career, or supplemental income, Domino's Pizza offers flexible schedules that work with your life. You'll have time for school, friends, or other activities while making, baking, or delivering pizzas during peak hours.

Domino's provides opportunities for growth—from customer service roles to management, corporate operations, or even franchise ownership. If you're seeking advancement, a hobby job, or extra cash, we have the right opportunity for you.

Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product and receive/process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• For delivery roles:
  • Deliver pizzas by car to customer doors within a designated area.
  • Distribute flyers and door hangers.

Requirements

• Must be at least 18 years of age.
• Valid driver’s license with a safe driving record (for delivery roles).
• Access to an insured vehicle for delivery (for delivery roles).
• Navigational skills to read maps, locate addresses, and navigate multi-story buildings or adverse terrain.
• Ability to:
  • Add, subtract, multiply, and divide quickly and accurately (may use a calculator).
  • Make correct monetary change.
  • Use verbal, writing, and telephone skills to process orders.
  • Perform rapid, precise movements with hand-eye coordination (e.g., entering orders via keyboard/touchscreen).

Work Conditions

• Exposure to varying and sometimes adverse weather conditions (e.g., when taking out trash or delivering orders).
• In-store temperatures range from 36°F in coolers to 90°F+ in work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, and cramped quarters (e.g., walk-in cooler).
• Hot surfaces/tools (e.g., ovens up to 500°F or higher) and sharp edges/moving mechanical parts.
• Sensory requirements:
  • Talking/hearing on the phone and in person.
  • Near/mid-range vision for in-store tasks (e.g., reading orders).
  • Depth perception and ability to differentiate hot/cold surfaces.
  • Far/night vision for driving (for delivery roles).
• Temperament:
  • Ability to direct activities, perform repetitive tasks, work alone or with others, and handle stress.
  • Meet strict quality control standards and deal with people professionally.
  • Analyze/compile data and make judgments/decisions.

Physical Requirements

• Standing: Most tasks performed from a standing position (work surfaces 36"–48" high).
• Walking: Short distances/durations (e.g., between store and delivery vehicle).
• Sitting: Paperwork completed at a desk or table.
• Lifting:
  • Unload bulk deliveries (up to 50 lbs) using a hand truck; stack onto shelves up to 72" high.
  • Carry large cans (3 lbs, 7 oz), pizza sauce (30 lbs), or trays of dough (12 lbs per tray).
  • During delivery, carry pizzas and beverages while walking/climbing.
• Pushing/Pulling: Move trays on dollies (force up to 7.5 lbs).
• Climbing: Navigate stairs/ladder for maintenance or deliveries (up to 5+ flights).
• Stooping/Bending: Forward bending at pizza assembly station (30–45 seconds at a time, repeated).
• Crouching/Squatting: Occasionally to stock shelves or clean low areas.
• Reaching: Continuously up, down, and forward (e.g., turning oven controls, stocking ingredients).

Tools and Equipment

• Pencils/pens, computers, telephones, calculators, TDD equipment.
• Pizza-specific tools: cutter, peel.

Benefits

• Orientation and on-the-job training provided.
• Opportunities for advancement (e.g., from delivery driver to franchise owner).
• Diverse, inclusive environment where all team members can reach their potential.