Delivery Executive, NEC (Northeast-Canada) Market Unit

About the role

The role of Delivery Executive at SAP involves leading strategic delivery initiatives and fostering executive-level customer relationships across large, complex programs. This role is crucial in driving successful business outcomes, ensuring SAP solution adoption, and enabling transformation for our most strategic accounts.

Responsibilities

• Strategic Program Leadership: Own program-level governance, communications, and delivery strategy, ensuring alignment with SAP methodologies and customer business outcomes.
• Customer Engagement: Build and maintain strong relationships with C-suite and senior executives; represent SAP at Steering Committees and Business Reviews.
• Risk & Issue Management: Serve as the escalation point for program risks and issues, collaborating with SAP, customer, and partner leadership to resolve challenges.
• Team Leadership: Coach and mentor program teams, make resource decisions, and foster a high-performing “One-SAP” delivery culture.
• Business Development: Support services and license sales cycles, identify account growth opportunities, and contribute to revenue and margin goals.
• Governance & Quality: Establish and enforce program governance frameworks, manage project quality gates, and ensure delivery excellence.
• Financial Accountability: Owns program financial strategy, internal & external communications and success [i.e., Cost Management, Forecast, and Budgeting planning and tools (i.e., Snapshots, Cost Performance Index, Schedule Performance Index, Fixed Price/Fixed Fee, Time and Material, and Mixed Contracts | Baseline Budget/Cost, PM Baseline, Estimate at Completion/Actual Cost, Revenue Backlog, Revenue Leakage, Risk Reserve, etc.)]

Requirements

• Experience: 10+ years in project management with strong business, functional, or technical expertise.
• Executive Presence: Proven ability to engage with C-level executives and influence strategic outcomes.
• Tools & Methodologies: Proficiency in Artificial Intelligence, SAP toolchain (ALM, LeanIX, Signavio), Activate, Agile, PMP frameworks.
• Certifications: 1 or more of the following: SAP Certified Associate – Business Transformation Consultant, SAP Certified Specialist – Project Manager (Activate for Agile), AI-related certifications.
• Education: Bachelor’s in business or project management (Master’s preferred).

Qualifications

• Experience: 10+ years in project management with strong business, functional, or technical expertise.
• Executive Presence: Proven ability to engage with C-level executives and influence strategic outcomes.
• Tools & Methodologies: Proficiency in Artificial Intelligence, SAP toolchain (ALM, LeanIX, Signavio), Activate, Agile, PMP frameworks.
• Certifications: 1 or more of the following: SAP Certified Associate – Business Transformation Consultant, SAP Certified Specialist – Project Manager (Activate for Agile), AI-related certifications.
• Education: Bachelor’s in business or project management (Master’s preferred).

Skills

• Strategic Program Leadership
• Customer Engagement
• Risk & Issue Management
• Team Leadership
• Business Development
• Governance & Quality
• Financial Accountability

Benefits

Opportunity to lead transformative programs for global enterprises. Collaborative environment with SAP senior leadership and strategic partners. Professional growth through mentorship and leadership development.

Pay

The targeted combined range for this position is 243,300 - 413,700 USD.

Schedule

Expected Travel: 0 - 10%