Delivery Executive, Hospitality (Casino/Hotel)

Department: Infor Consulting Services Location: US-Remote Description Infor is looking to hire a Hospitality Delivery Executive to provide project oversight and client support of our Cloud based solutions. Infor Products are used by Hotels, Casinos, and Resorts to manage their day-to-day operations for Hotel Management, Sales & Catering, Restaurant Point of Sales and Revenue Management. Projects require industry specific knowledge to effectively manage resource assignments for configuration, training, support, and technical integrations. As a Delivery Executive you are engaged throughout our customer’s journey from sales to product delivery and transition to customer support. A Typical Day In The Life Includes Project Management and executive oversight including: Being accountable for overall delivery success across multiple projects or programs, ensuring alignment with business and organizational goals.Fostering client relationships; handling escalations, ensuring client satisfaction at the executive level.Overseeing team projects to ensure proper governance; ensuring scope aligns to contractual commitments.Provide team leadership related to the financial health of the delivery portfolio; addresses business constraints and resource needs. Support of the Infor Consulting business through accurate project accounting: Maintaining project financial and project profitability, to include resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.Providing timely and accurate updates to all internal reporting and tracking systems.Ensuring all project resources are identified, forecasted, and staffed.Responsible for high value services work orders Basic Qualifications Experience leading projects and managing customer engagements from planning through executionExperience working within hospitality operations, including knowledge of operational processes and business workflowsExperience communicating and collaborating with executive-level stakeholders and customer leadership teamsProficiency using project management platforms and Microsoft Office applications to track, manage, and communicate project activitiesAbility to manage multiple workstreams, maintain project documentation, and follow established processes and timelinesAbility to travel up to 50% or prefer Las Vegas residentLegal authorization to work permanently in the United States for any employer without requiring a visa transfer or sponsorship now or in the future Preferred Qualifications Hotel software products use or experience. (PMS, POS, SCS)ERP software products use or experienceFamiliarity with Agentic AI / SaaS solutionsDemonstrated business acumen in the Hospitality Industry.Bachelor's Degree, or equivalent work experience. About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. US Only This employer uses E-Verify. Please visit this website for additional information. 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