Delivery Driver - Warehouse Associate

Position Overview

In the Delivery Driver/Warehouse Associate role, you'll ensure orders are fulfilled accurately and on time while providing excellent customer service. Previous customer service experience is required as you'll interact directly with customers to address their needs. Reliability, a strong work ethic, adaptability, and the ability to work both independently and as part of a team are essential for success.

Team Environment

Join a small, close-knit team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.

Compensation

$18-20 an hour, depending on experience.

Benefits

You'll start enjoying benefits as soon as the first of the month following 30 days of employment!

• Medical, Dental, Vision, HSA & FSA
• 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
• Accrue 2+ weeks of PTO in the first year of employment and paid holidays
• Employer paid life insurance, short-term and long-term disability
• Employee Discounts
• Educational Assistance Program

Primary Responsibilities

• Ensure showroom is regularly stocked, inventory is rotated, and maintain warehouse cleanliness and organization while promoting safety in the workplace
• Process customer orders received by phone, email, or in person with excellent customer service, including will-call orders from stock, and assist with inside sales tasks such as billing and quoting prices
• Mix or tint paint as needed, and provide product expertise, including MSDS and hazard identification information to customers while ensuring adherence to safety protocols
• Move stock, receive freight, assist with inventory cycle counting, and perform shipping duties for product deliveries
• Handle customer complaints or issues, referring unresolved grievances to a Supervisor or Manager, and ensure proper safety protocols, including the use of PPE and safe handling of hazardous materials
• Maintain vehicle cleanliness, ensure continuous improvement, promote safety awareness, and collaborate with all branches and departments in a professional manner

Qualifications

• High school diploma or GED
• Prior customer service experience
• Strong communication, problem-solving, and decision-making skills
• Knowledge of the Metro area required
• Clean driving record
• Ability to perform physical tasks including standing, walking, lifting up to 50 lbs, climbing stairs, and handling hazardous materials safely
• Ability to interact with customers and coworkers professionally, exercising good judgment and initiative
• Attention to detail and ability to perform repetitive tasks
• Regular computer use for order processing
• Strong sense of ownership and pride in your work
• Warehouse experience is a plus

Be Part of Something Bigger

At Industrial Finishes, we're not just a workplace, we're a purpose-driven team built on innovation, excellence, and Christian values. We believe in leading with integrity, growing through creativity, and supporting each other with courage and care. We're committed to doing things right and walking through challenges together with heart and purpose.